Globally, women are 27 times more likely to be harassed online. The online world is an extension or, in some ways, a mirror of offline realities and therefore violations of human rights and threats to our democracy also happen online. Over a third (34%) of Black, Asian or minority ethnic people (BAME) witnessed or experienced racial abuse in the seven months following the Brexit vote in June 2016. Online abuse not only violates an individual’s right to live free from violence and to participate online but also undermines democratic exercises and good governance and, as such, creates a democratic deficit. The Cambridge Dictionary defines the word glitch as, “a small problem or fault that prevents something from being successful or working as well as it should.” We think that sums up the state of the internet today; the glitches that allow online abuse to proliferate are preventing it from fulfilling its potential and we all have a part to play in fixing them.