FairShake is the consumer rights service leveling the playing field between everyday people and big companies. When companies take advantage of you as a customer, we help you seek justice — and compensation — through an independent legal process. We start your official legal dispute with the company that's mistreating you, and then guide you through the process to get a fair resolution. The process looks like this: We review your consumer complaint then create and send an official legal demand to the company. Our experienced team brings big companies to the table, simplifies the process, and helps you stay on track. Whether you “shake on it” or take your case to an independent legal hearing, we only get paid if you do.