We see a world where logistics never gets in the way of a good business idea. Sendle is Australia’s first 100% carbon neutral delivery service and certified B Corporation, helping small businesses succeed everywhere. We tap into big business delivery networks and make them available to everyone. It's convenient, affordable, and fully carbon offset. Customers have no interaction with the courier companies, instead accessing Sendle's services via a web app. It replaces complicated pricing with simple, flat rates; is easy to navigate; and can be used without having to register an account. "We're creating a software and support layer over the top of multiple couriers," Chin Moody explains. As with Uber, Airbnb and many other apps, Sendle's customers are invited to rate their service experience each time they use it. A dedicated support team tracks and follows up each delivery on their behalf; something Sendle's partner couriers don't always do themselves.