AWARD YEAR
2021
CATEGORY
Work
GOALS
Clean Water & Sanitation, Decent Work & Economic Growth
KEYWORDS
small businesses, Grocery Shopping, working conditions, Empowering, food management
COUNTRY
United States of America
DESIGNED BY
dumpling
WEBSITE
https://dumpling.us
dumpling
Turning gig workers into small business owners
Dumpling was founded in 2017 by three former tech executives who envisioned it as a place for gig workers to share complaints and information. What they soon found was that gig workers had a lot of horror stories about bad pay and treatment. What emerged was Dumpling, a grocery delivery site that helps gig workers establish themselves as small business owners.
Dumpling provides personal shoppers with mini-loans to cover the initial cost of groceries. It also allows them to set their own fees, keep all of their tips, decide which stores they want to shop at and build their own customer base. Shoppers also receive coaching and help from mentor shoppers on how to build their customer base. Dumpling charges shoppers 5 per cent for each order and either a monthly fee or $5 per transaction to access the platform.
For customers, the site provides a more personal experience. Using Dumpling can save customers money because it allows shoppers to set the prices at the actual in-store price