Companies that provide private insurance to their employees sometimes struggle to articulate the benefits of each plan offered. Collective Health takes the heavy lifting out of the process by providing a platform that lets users search for their best option in a straightforward, engaging way, and receive ongoing customer support throughout the year. This digital experience is complemented by person-to-person contact, as needed, to fully explain the system and benefits, as well as by thoughtful touches like a snail-mail welcome kit that’s more special delivery than spam.