AWARD YEAR
2017
CATEGORY
Body
GOALS
Refugees and Migrants
KEYWORDS
healthcare, communication tool, healthcare workers
COUNTRY
Ireland
DESIGNED BY
John Buckley, Fiona Murphy, Frank Gaine, Frank Long, Henry Poskitt, Chris Donnelly, Michelle Murphy, Manasi Shetye, Conor Souness, Sussie Rojero, Conor McLaughlin, Eva McSweeney, Adrian Owens, Sandra Reid, Paget McCormack, Sean Carty, Robert Clarke
Frontend.com
WEBSITE
http://awards.ixda.org/entry/2017/iom-reimaging-medication-labelling/
IOM – Reimaging Medication Labelling
Standardised labelling improves efficiencies, reduces mistakes and improves communication.
We envisioned a system where users could access a set of standardised label templates that could be customised to work in specific language and treatment contexts. Each label was designed with a clear hierarchy of information, using icons, colours and numbering to simplify comprehension for patients with language and literacy issues.
Using a web based tool, healthcare workers can select the specific medication, adjust the strength if needed, and then choose a primary and two secondary languages for the label (supporting communication between patient and care giver). Once printed, the design also accommodates the addition of individual dosage instructions and supplementary notes if necessary.
The standardised numbering and colour coding scheme ensures medicines can be quickly identifiable by both patients and healthcare workers across different organisations, speeding up distribution and avoiding errors. Our research also identified a high prevalence of mobile phones among migrants.