The law on air passenger rights can be confusing and, at times, seem contradictory. That's what makes it difficult to understand when you're entitled to compensation and what compensation you're entitled to. The result? Less than 1% of eligible air passengers receive the compensation that is rightfully theirs! You may be entitled to as much as €600 - the average successful claim is €400 or more per passenger. AirHelp offers a free of charge (they only get paid if you do) legal service that ensures that you, as a passenger, have the ability to challenge big airlines legally, to make sure you get compensated properly if your flight was cancelled or delayed for more than 3 hours. By automating most of the legalwork AirHelp creates a business model, which i based upon 100% customer satisfaction, as their service is free unless you actually get compensated. This way of doing legalwork is awesome and perhaps the future of day-to-day legal battles between big corp. and regular citizens.